REFUND POLICY

LEGAL DISCLAIMER

Sip Pretty by Millie reserves the right to deny any replacement or claim that does not meet the conditions outlined above. By purchasing from our store, you acknowledge and agree to these terms.

We do not offer refunds for:

Customer change of mind

Minor design variations (handmade products may vary slightly)

Delivery delays due to shipping carriers

Lost or stolen packages marked as delivered

Refunds will only be considered in rare, exceptional cases and are at the sole discretion of the business owner.

REFUND POLICY

Effective Date: August 4, 2025

At Sip Pretty by Millie, each item is made to order with care and detail. Because of the custom nature of our products, we have a strict no-refund policy with limited exceptions as outlined below.

All Sales Are Final
All purchases are final and non-refundable once an order is placed. Custom designs are created based on customer requests and cannot be resold or returned.

Exceptions (If Applicable):
We will offer a replacement (not a refund) if:

Your item arrives damaged or defective

You received the wrong item by mistake

To be eligible for a replacement:

You must notify us within 3 business days of receiving the item

Email us at SipPrettybyMillie@gmail.com with:

Your order number

Clear photos of the item and packaging

A short description of the issue

If approved, we will replace the item at no additional cost. We do not issue refunds for customer error, such as incorrect spelling, colors, or sizes submitted at checkout.